Q: Where do the donations come from that are listed on the auction?

A: Each individual organization hosting an online auction will seek out their own auction donations. Auction Frogs works closely with the organization to identify internal donations within their own constituency as well as the common donations within the community that frequently donation to fundraising auctions. Auction Frogs does provide donations from the Frog Pond.

Q: What is a “Frog Pond”?

A: the Frog Pond is a list of donations from businesses ready to donate to Auction Frogs Online Auctions. These businesses recognize the benefits of marketing to a dedicated group of supporters and looking for opportunities to donate. The Frog Pond donations are simply donations from businesses and come as an added value to signing up with Auction Frogs. Auction Frogs continues to build on that list of Frog Pond businesses and constantly looks for ways to get more businesses in the Pond.

Q: Can our business sponsors be featured on the auction sites?

A: Most definitely, business sponsorships should be explored. This is a fantastic way to generate additional revenue. The business sponsor will drive traffic to your site adding customers to your auction and your organization will be exposed to the advertisement and likely patronize the establishment. The goal would be to acquire multiple sponsors.

Q: What are the benefits to businesses donating to an Auction Frogs Online Auction?

A: Business donors will receive great marketing benefits on each of their auction listings with their website link and logo on each auction donation.

Q: When will Frog Pond items be loaded?

A: If applicable, an administrator from the Auction Frogs “Frog Pond Team” will load donations from the Frog Pond of donated items. These items will be entered between the time the auction is available for data-entry and the time the auction closes. You will find a listing of all Frog Pond donations for your auction in the category titled “Auction Frogs Donations”

Q: How do I send an auction listing to a friend?

A: There are a few options for communicating to peers about auction listings. On each auction listing, there is a link that says “Send to a friend”. This link will generate an e-mail to a friend containing a link to the auction item. A second option is the “Share This” icon. Each auction listing will offer a “Share This” icon allowing users to post to any of their favorite social media outlets to help spread the word about the auction listings.

Q: Do you accept credit card payments when winners check out?

A: Yes. Merchant services are offered at the close of the auction and direct links to pay for such items will be accessible at the close of the auction if it is an auction item purchased. If it is a “Pledge” or “Buy Now” purchase the winner is making, the opportunity to pay for the “Pledge” or “Buy Now” is made accessible right away from the User Account.

Q: Can our organization archive the data collected during an auction?

A: Yes, all data including donor information, registered bidders and bidding general reporting is archived for your use and accessible at all times.

Q: Will my user name work for all auctions?

A: Yes.  Once you have created an username and password  you can use it to access all auctions.